Temporary managers: Is this what candidates want at all?

Companies that need support in crisis management or need to fill a vacant management position on a transitional basis often resort to so-called interim mandates. One area of application is project work when the capacities or project management know-how of the respective company are not sufficient. Other possible uses are, for example, special topics for which a company does not need to have one or more experts permanently on staff.

But how willing are specialists and managers to accept such interim positions? This is one of the questions the HR experts of the HR Consult Group asked in a survey with over 10,000 participating candidates. The aim of the study is to get to know the wishes and needs of the candidates even better in order to adapt the offers of the personnel consultancies as precisely as possible.

Back to the initial question: Do candidates even want to accept temporary leadership positions?

Yes, they do!

When asked about interim mandates, the vast majority of participants (60 per cent) indicated a willingness to take on such positions. Of these, slightly less than one-fifth of respondents (18 per cent) indicated that they are basically willing to fill an interim position. In doing so, they consciously accept the short-term nature and the special challenges that such jobs entail. At 42 per cent, a large proportion of participants would accept project-based interim positions, thus establishing a firmly defined (thematic) framework for the job from the outset. However, 40 per cent of the candidates would not want to take on such a job.

Interim positions are often associated with rather difficult and sometimes also unpleasant tasks, such as restructuring or even closing down and winding up a company. Therefore, it is not surprising that many of the interviewed candidates are not interested in such a position. Particularly ambitious job seekers, on the other hand, can find fulfilment in the often tricky problems. Once the case is solved, the next challenge awaits the candidate in the form of another interim position.

About the author

Dr Armin Betz

After graduating as an automotive engineer and industrial engineer, he began his career in the automotive industry in the areas of sales, development and marketing and also spent a year in Japan with one of the largest automotive suppliers.

He then moved to a world-renowned premium car manufacturer, where he was responsible for product marketing in Japan and South America and marketing strategy in North and South America.

In 1994 he decided to become self-employed and founded a personnel consultancy in Munich, where he has been driving development and expansion for over 20 years. As managing director, his industry focus is naturally on the automotive world as well as mechanical and plant engineering.

With his doctorate in the field of aptitude diagnostics, he ideally rounds off his fields of competence, especially with regard to personnel and management consultancy. The dissertation deals with the identification and proof of typical personality traits of engineers as well as the definition of development areas for a successful professional career.

These are scientifically derived and presented in the book "Eignungsdiagnostik im Praxiseinsatz".

At the same time, his focus is on building networks and cooperation models as well as the continuous further development of systems and processes in HR consulting.

Within the last 20 years in personnel consulting, he has developed several brands that are still successful on the market today.

The successful people of an occupational group are almost identical in the expression of their personality traits

Not only professional knowledge, such as qualifications, professional experience and industry knowledge, are decisive for the successful exercise of a position. Above all, soft skills, professional interest, motives, values and social behaviour must be taken into account.

The thesis was put forward that the successful people of a professional group are almost identical in the characteristics of their personality traits, the soft skills. Each norm or best practice profile forms its own specific image typical for the respective occupational group.

The following phenomenon was observed when defining personality traits for typical area managers:

There was a need for personnel in the sales department of a well-known car manufacturer. The question arose as to how the vacant positions should be filled.

In contrast to the usual procedure of comparing new candidates with a demographic group in a personality test or concentrating on specific characteristics desired by the supervisors, a reference profile of people in the same profession was drawn up here. Thus, a comparison already allows far more meaningful conclusions to be drawn.

For further optimisation, a best-practice profile has been created so that a statement can be made not only as to whether a candidate has the characteristics required for the position, but also as to whether he or she is also likely to be successful.

To verify this revolutionary approach, HR Consult Group AG then tested the top 10 percent of 1,400 salespeople from the same premium car manufacturer and created a Best Practice Profile (BPP). Surprisingly, this BPP was also very clear. The characteristics of the key competences and thus the profiles of the best salespeople are like two peas in a pod, irrespective of age, region, ethnic origin or nationality.

To get further proof of the correctness and success of this approach, the most successful salespeople of another premium car manufacturer were surveyed. The corresponding BPP shows that the best salespeople of this manufacturer were also almost identical.

An example of an almost identical match for the key criteria can be seen in the following figure:

Therefore, there is a conviction - and evidence could also be provided for this - that successfully acting members of a professional group have personality traits with a high degree of congruence in the key competences. These are further crystallised in the best practice profiles. They represent those personality traits that are actually decisive for success in the profession.

From the differences between the candidate profile and the norm profile, the need for personnel development in the form of training or further education can be derived and implemented.

The central finding is that the successful people of a professional group are almost identical in the characteristics of their personality traits, the soft skills. Each norm or best-practice profile forms its own specific image, typical for the respective occupational group.

The next article in this series will describe how to create a best practice profile.

About the author

Dr Armin Betz

After graduating as an automotive engineer and industrial engineer, he began his career in the automotive industry in the areas of sales, development and marketing and also spent a year in Japan with one of the largest automotive suppliers.

He then moved to a world-renowned premium car manufacturer, where he was responsible for product marketing in Japan and South America and marketing strategy in North and South America.

In 1994 he decided to become self-employed and founded a personnel consultancy in Munich, where he has been driving development and expansion for over 20 years. As managing director, his industry focus is naturally on the automotive world as well as mechanical and plant engineering.

With his doctorate in the field of aptitude diagnostics, he ideally rounds off his fields of competence, especially with regard to personnel and management consultancy. The dissertation deals with the identification and proof of typical personality traits of engineers as well as the definition of development areas for a successful professional career.

These are scientifically derived and presented in the book "Eignungsdiagnostik im Praxiseinsatz".

At the same time, his focus is on building networks and cooperation models as well as the continuous further development of systems and processes in HR consulting.

Within the last 20 years in personnel consulting, he has developed several brands that are still successful on the market today.

Rules of the Game for International Negotiation (Part 1)

As part of our series on internationally relevant topics by our author Sergey Frank, we are devoting a 3-part article to the extremely important question of how to conduct a successful negotiation in detail on the international stage.


Negotiations play a significant role in any business, including at the international level, of course, and rarely proceed in a uniform manner. Internationally, complex situations often arise, for example due to different language levels of the negotiating parties or diverging cultural and value views. Discussions are usually conducted in English or third languages, often with the help of interpreters, as described above. In addition, there are diverging priorities and time constraints.

These aspects are complex and carry considerable risks that can end in misunderstandings, loss of time and frustration. To prevent this and at the same time improve communication and understanding between the negotiating partners, certain rules of the game must be observed.

These rules include a clear negotiation process in four steps: opening and setting the essential milestones (part 1), communication and exploring the interests of the other side (part 2), the actual negotiation (part 3), and agreement and ideally conclusion of the contract (part 4). The result of a negotiation can initially only be a partial agreement before the further issues are negotiated in a further round. And the process of understanding, listening and negotiating can also be repeated several times. Especially in people-oriented cultures, such as in the Middle East, Asia or even Russia, negotiation talks can drag on for a long time.

In many countries, the personal level is perhaps even more important than the factual level. To avoid serious conflicts, it is therefore important to separate the two levels. Often the partner is not seen as a representative of a company, but as a human being. Displeasure about an unpleasant situation can lead to taking it out on the other person. To avoid this, it is better to precisely separate relationship elements such as understanding, respect, affection, fear and anger on the one hand and factual elements such as prices, specifications, competitive advantages, payment and delivery terms on the other. You can always negotiate your interests consistently, but at the same time be polite with your partner.

The goal

Personal esteem and integrity are essential components of any business relationship, whether national or international. In this context, it is impossible to provide a patent recipe for successful negotiation at the international level. Furthermore, it is not the intention to provide rhetorical tricks that may "trick" or "bamboozle" the other party. The following is about conscious negotiation, i.e. how to act factually, rationally and structurally. It is in the negotiator's overriding interest to 

  • negotiate effectively and professionally
  • Avoid ineffective conflicts
  • Achieve appropriate results as quickly as possible
  • to achieve bindingness also in an intercultural context.

 
After thorough preparation, including a clear definition of what is wanted, the actual negotiations can begin. In principle, negotiations follow the pattern shown in the figure below, whereby the process of understanding, listening and negotiating can be repeated several times. Often, the final agreement is reached in the form of partial agreements.

The figure above clearly shows the overall constellation and also the dynamics of the contract negotiations. In principle, these are based on good negotiation preparation, reaching partial agreements and then continuing the negotiations. Finally, one arrives (or not) at the overall conclusion of the contract.

It is a good idea to think about the individual steps as follows:

Preparation

Before the actual negotiations take place, you should try to get to know the partner in question. The more you know about him, both in business and personally, the better. Therefore, it is very important to create a positive atmosphere at the beginning of a negotiation.

Courtesy and hospitality go without saying in this context. Added to this are interest in the person of the partner, open communication, friendly eye contact and, last but not least, humour. In addition, national customs play a very important role in international negotiations.

It is always advisable to allow enough time for negotiations. A lot of negative results are achieved under time pressure. The lack of time often becomes a means of pressure, especially in international negotiations.

If you define your negotiation topic precisely in advance, you can be sure that the negotiation will proceed according to plan and not get out of hand. A good way to do this is to divide the issue into main topic, sub-topics, main arguments and sub-arguments. An issue that initially appears complex will thus become structured and comprehensible, both in itself and for the partner. The following points should be noted:
  

  • Agenda - structure the negotiation topic
  • Definition of key terms, because it is often important, ideally together with the other side, to define terms precisely
  • Developing a negotiation strategy and preparing for one's own goals, but also reflecting on priorities of the other side
  • Flexibility - looking for options and considering possible concessions
  • A Step-by-Step Approach - From Smaller to Larger in the Course of Negotiation

The argumentation

Apart from personal aspects, the procedural approach is also relevant and a clear structure of the conversation is indispensable. With regard to argumentation, care should be taken not to start the negotiation too coldly and too soberly. This form of negotiation with high initial positions and negative stipulations such as "up to here and no further" is seen in many countries as clearly too demanding. You also risk losing face if you give in on your expectations in the course of the talks.

It is therefore important not to be too demanding from the outset, but rather to build up appropriate positions. Factors such as saving face and being interested in the other person's culture and personality are generally very important. Therefore, negotiate less about positions and more about upstream interests. If you can successfully summarise the position of the other party and then explain your own position, you will significantly improve your own chances of success.

A clear and thus consistent argumentation should be well prepared. The preparation for this usually takes some time. It is advisable to check the coherence of one's own position and possible changes to it. At the same time, as many options as possible for the negotiation goal and strategy should be developed in advance.

It is no less important to take into account objections from the other party, insofar as they are foreseeable, in order to be able to react to them quickly and appropriately.

In reality, there is often a lack of such preparation, especially due to time constraints. The parties usually enter the negotiation ill-prepared and with what they believe to be the correct and therefore infallible solution; conflicts are then pre-programmed.

Please bear in mind: In few other areas can so much be won so quickly, but also lost, as in international negotiations. In the next part we will look at the right structure and show how helpful a change of perspective can be.

To the article Rules of the Game for International Negotiation (Part 2)

To Article Rules of the Game for International Negotiation (Part 3)

Strong willingness of candidates to maintain their profile

Recruitment consultancies constantly receive new interesting job offers from their corporate clients and then check which candidates from their career pool could match them. If the candidate's qualifications match the requirements of the searching company, that is a match. The more accurate a candidate's profile is, the better the match will be in the end.

It is essential that the data stored is up to date. If, for example, a candidate has indicated that he or she is willing to change jobs, but this information is not up to date, this ultimately brings disadvantages for both sides. On the one hand, the recruiter contacts the candidate in the hope of being able to place him or her, and remains unsuccessful. On the other hand, the candidate receives supposedly unwanted calls or e-mails from the recruitment consultancy.

In order to ensure that the candidate pools are up-to-date, the cooperation of the candidates is therefore indispensable. The HR experts of HR Consult Group AG have investigated the level of willingness to do so in their study with over 10,000 participants, among other things.

More than half would like to be reminded by e-mail

In principle, a large proportion of respondents (57 per cent) are willing to check their candidate profile regularly and update it if necessary. More than half would like to receive a reminder by email, while 17 percent would update their profile every six months. Updating their profile once a year was indicated by 13 per cent of the candidates. Likewise, 13 per cent are not prepared to update their data themselves.

We are very pleased with this positive response from respondents. The topicality of the data in our candidate pool is one of the keys to our work. Only with up-to-date data can we guarantee precisely fitting placements and thus optimally help both our clients and our candidates to take the next career step.

About the author

Dr Armin Betz

After graduating as an automotive engineer and industrial engineer, he began his career in the automotive industry in the areas of sales, development and marketing and also spent a year in Japan with one of the largest automotive suppliers.

He then moved to a world-renowned premium car manufacturer, where he was responsible for product marketing in Japan and South America and marketing strategy in North and South America.

In 1994 he decided to become self-employed and founded a personnel consultancy in Munich, where he has been driving development and expansion for over 20 years. As managing director, his industry focus is naturally on the automotive world as well as mechanical and plant engineering.

With his doctorate in the field of aptitude diagnostics, he ideally rounds off his fields of competence, especially with regard to personnel and management consultancy. The dissertation deals with the identification and proof of typical personality traits of engineers as well as the definition of development areas for a successful professional career.

These are scientifically derived and presented in the book "Eignungsdiagnostik im Praxiseinsatz".

At the same time, his focus is on building networks and cooperation models as well as the continuous further development of systems and processes in HR consulting.

Within the last 20 years in personnel consulting, he has developed several brands that are still successful on the market today.

Strategic Talent Relationship Management

"The world has changed - it's never going back to normal - and that's what you have to love!"

All companies are facing this changed world. Buzzwords such as digitalisation, flexibilisation, globalisation, competitive management, communication at eye level, value and cultural change - to name but a few - are haunting all departments. 

In order to be able to cope with the complexity of these issues, a new "mindset" in the heads of the management and in the heads of the HR departments is absolutely necessary.

The process of change in the labour market has been noticeable for years - the demographic change has not only been known since yesterday. By 2020, there will be a shortage of 6 million people - due to the low birth rate in the 70s and 80s. Closely linked to this is the ageing of society. This poses just as great a challenge for companies. These facts should be a wake-up call for all companies, because it means that those who do not act now, who do not change their mindset now, will lose a decisive competitive advantage within the next three to five years: people, plus the opportunity to find and develop them for a company.

The age of "post & pray" is long gone - for a long time now, standard job advertisements have not received the desired number of applications. It is therefore imperative to go new ways - one of many possibilities is the establishment of a strategic talent relationship management. This can also be summarised in one sentence:

"Knowing tomorrow's talent today".

But how? This is exactly where "out of the box" thinking comes in: Finding the talents - and this really means all potential candidates, whether active or passive - where they are. Surely you are not on some online job ad platforms. Finding talent doesn't mean spending all day online / at your desk. It means going out, attending trade fairs, actively networking, being active in the market, using events, etc.

 "Be bold and creative."

Go where the talents are. For example, with the help of a "talent scout". Where can you find young innovative fashion designers, for example? The best places are the various fashion fairs in Berlin, Amsterdam, etc. The talent scout's sole task is to approach these talents directly on site and establish contact - not to approach them for a specific position. His task is to build a long-term / strategic relationship - to inspire the talent for the company today, so that when a suitable position becomes vacant - he can offer it to this talent. But it also means that intensive contact with the talent should be built up over time. A one-off birthday card is not enough - you have to stand out, stay in touch with the talent individually. With such measures, it should never be disregarded that the necessary acceptance for the position of talent scout must exist from the top of the company in order to build and maintain a strategic talent relationship pool. It is equally important that the processes behind a talent relationship management pool are supported in the best possible way with a well-functioning tool, e.g. embedded in an existing applicant management system. 

Establishing a strategic talent relationship management takes time - but saves money in the long run - because it results in precisely fitting recruitments.

Now is the time to go new ways, implement them and thereby generate an absolute competitive advantage.

About the author

Petra Carl

Ms Petra Carl is a fully qualified lawyer specialising in labour law. She has been working in HR for 20 years and has learned her trade from the ground up. She has managed the HR department in various companies and has consistently developed it over the last few years in line with the challenges of the labour market. As a long-time HR manager in the fashion and lifestyle industry, she has profound knowledge of HR processes. Her expertise covers the entire employee life cycle.

The five focal points of their further development are employer branding, candidate journey, social media based active sourcing, direct approach and strategic talent relationship management.

At Senator Executive Search Partners, Petra Carl is responsible for the area of HR process optimisation. She offers you for your HR department:

  • Tailor-made, forward-looking HR solutions
  • Support and accompany the transformation of your current human resources system into a 'state-of-the-art' one.
  • Development of 'HR 4.0' in particular with regard to its five focal points 


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